Webinar - Supporting Successful Tenancy

A series of three webinars have been created using selected materials from the one day workshop - Supporting a Successful Tenancy which offers suggestions on what a housing professional can do support a successful tenancy. Over the course of the three webinars we will:

• Explore the significance of the application and tenant selection process as a first step to successful tenancy,
• Review how to identify opportunities to enhance a tenant’s understanding of their relationship with the housing department,
• Discuss opportunities to improve the landlord/tenant relationship through changes to administrative practices, policy, agreements, etc.
• Examine the responsibilities of the housing professional and the tenant when working to resolve complaints and, discussion options to minimize re-occurrences including changes to policy or methods of communication.

Participants will receive the presentations and sample resources used to demonstrate the discussion points. 

Date: January 19, 20, 21
Instructor: Roxanne Harper FNHP
Time: 11:00am - 12:15pm (each day)
Location: Zoom Webinar

*If you are unable to attend one of the sessions, recordings will be available.